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This API is used to update ticket status .

Method: Get/Post

Base URL : https://hubbucs.com/site/api/ticket_status_api
Mandatory Parameters Sample Description
key 374593457034859 The company account API key, you can get from company settings > API settings
issue_key EAT-20 The key of the ticket


Optional Parameters for Search/Filter Sample Description
dev_status_name test Development status (will create in case not found)
support_status_name test Support status (will create in case not found)

Example:


				

Example :

https://hubbucs.com/site/api/ticket_status_api?key=12134651Gsuid7349

Response :

  1. {
  2. Success
  3. }
  4. ------OR------
  5. {
  6. "error_message":"error message"
  7. }